RETURNS & EXCHANGES

 

+ What is your return policy?

Your satisfaction is our absolute priority! If you're not absolutely delighted with your Baby Bee Of London purchase, you can return your item(s) for a refund or exchange within 30 days of purchase. We accept items that are unused, unwashed in their original packaging with all tags and manuals. Please email support@babybeeoflondon.com or log in to your account and we will help you! Please note that shipping charges will not be refunded.

All international orders (for customers outside of the UK, Europe and Australia) are considered final sale once shipped and are therefore ineligible for refund or exchange. Please contact info@babybeeoflondon.com if you have any color or other questions prior to placing your order.

+ When will I receive my refund?

As soon as we receive your returned items at our warehouse, we will gladly process your refund. We'll send you an email confirmation when your refund has been processed. Your refund will be available 8-10 business days later depending on your issuing bank and/or billing cycle.

+ Can I exchange something purchased with a gift card?

Yes, we’ll provide your refund directly onto your Gift Card, which you can use again to ship another item.